Location: Telford (with reimbursed travel to other local areas for learner pick-ups and occasional travel to other sites for training and development)
Reports to: Teaching, Learning and Assessment Coordinator
Contract: Full-time
Hours: 40 hours per week
Working Pattern: Monday to Friday

Role Purpose

The Change Mentor plays a vital role in supporting young people aged 16–24 who face complex educational, social, and personal barriers. Working both 1:1 and in small groups, on-site and in the community, the post holder will deliver tailored mentoring, learning, and wellbeing support to help young people re-engage, progress, and move towards positive outcomes.

Key Responsibilities

• Uphold the organisation’s values, ethos, and professional standards at all times.
• Build and maintain positive, professional relationships with learners, families, colleagues, and external professionals.
• Follow and uphold safeguarding and child protection procedures in line with organisational policy.
• Deliver high-quality youth and mentoring support to help young people overcome educational and personal barriers.
• Contribute to a safe, supportive environment where young people feel confident to seek help.
• Carry out learner pick-ups and drop-offs when required, ensuring appropriate vehicle insurance, tax, and MOT are in place.
• Maintain accurate and timely records using organisational systems.
• Comply with Health and Safety at Work requirements.

Role-Specific Responsibilities

• Support learners on-site, in the community, and in their homes, working 1:1, 2:1, and in small groups.
• Plan and deliver bespoke workshops focusing on life skills, careers, employability, and wellbeing.
• Deliver high-quality teaching and learning activities that support progress, engagement, and attainment.
• Adapt and differentiate sessions to meet individual needs, including learners with SEND.
• Assess learners’ progress and provide high-quality verbal and written feedback.
• Develop engaging, differentiated learning resources to support accessibility and motivation.
• Work collaboratively with the SEN Coordinator to prepare, implement, and review Individual Education Plans and EHCP outcomes.
• Support learners to identify and access work experience, employment, and progression pathways.
• Contribute to transition planning and onward progression for learners leaving the service.
• Maintain up-to-date knowledge of effective SEND strategies and inclusive practice.
• Provide input into educational reports and SEND documentation when required.
• Participate in required training, CPD, engagement activities, and meetings.

Job Type: Full-time

Pay: £26,000.00-£27,516.66 per year

Work Location: In person